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The dimensionality of a multi‐dimensional questionnaire – the Attitudes Towards Benefits Scale (ATBS) – was examined using a principal components analysis with an orthogonal rotation and multiple‐group confirmatory factor analysis for a sample of 851 employees of entrepreneurial organizations in the USA. As previously found by Hart and Carraher, it is found that the questionnaire contains three separate dimensions of attitudes towards benefits.

The purpose of this paper is to examine sustainability with an emphasis on China.

The paper examines previous research on sustainability and polymer chemistry to provide a better understanding of the importance of sustainability and technology in China.

There are many different perspectives when it comes to sustainability and that multiple stakeholders need to be considered when examining sustainability.

As the longest serving member of the American Chemical Society (ACS) accreditation committee and a Fellow of the ACS, the perspective on which this paper is based comes from over 1,000 publications and over 45 years of active research in the sciences and technology.

This paper aims to utilize both Forsythe’s Ethics position questionnaire and the Big-5 Mini-Markers ten-item personality scale to analyze their relevance in determining business etiquette differences in three nations.

Samples from Japan (n = 73), Turkey (n = 95) and the USA (n = 128) were surveyed using these two resources. Generally, the results of these surveys support the research presented in this paper characterizing the USA as idealistic with a focus on individualism, while Japan stresses respect and agreeableness.

Interestingly, members of the Turkey sample found it inappropriate to reveal views on ethics, and failed to answer several questions. In turn, the 0.069 level of significance of the regression formula for the Turkey analyses did not meet the less than or equal to 0.05 level to declare a relationship as significant.

This research discusses whether Forsythe or the Big-5 Mini-Markers surveys provide relevant information to companies that are looking to educate employees on challenges when interacting in a global market. By looking at several aspects to the typical business meeting – from the initial handshake to how to properly exchange business cards – each country has developed a specific set of cultural norms. By incorporating the results of Forsythe and Big-5 Mini-Markers surveys, a comprehensive approach is being used to present the differences.

The resulting paper is a detailed analysis focusing on the behavioral and ethical reasons why a particular nation might stress certain business etiquette procedures more than another. A business that understands these core differences gains a worldly perspective and the power to succeed in the international market.

In the 1967 film, The Graduate, Mr. Robinson gave Dust in Hoffman's character, Benjamin, the scene‐stealing career suggestion, “plastics!” Although Benjamin appeared indifferent to the oracle‐like advice, thousands of other graduates have since helped to make plastics, or polymers, a popular career choice. Today, the U.S. polymer‐based industries (plastics, rubber, fibers, paints, films, membranes, coatings, and adhesives) employ more than a million workers and need 10,000 new graduates yearly to support their growth. Yet, despite the emphasis industry and government place on formal training in polymer science and engineering (hereafter called PSE), academia has given the rapidly developing field a cool reception. Science writer Joseph Alper notes:

This study aims to examine the shopping behaviors (online and in store), cultures and personalities of consumers within China, Belgium, India and Germany, and compares them to American shopping behaviors and to each other.

The data were collected through literature research and personality, cultural and shopping behavior research was assessed via surveys, while customer service oriented behaviors were measured through direct observation and survey methods using structured questionnaires and other approaches for data collection.

The findings showed implications of anticipating consumer’s behavioral responses, as well as the cultural and personality differences. The findings may help retailers with strategic business strategies to assess what attracts consumers the most and the least and then use this advantage to become successful internationally.

The current study is original, in that it uses multiple methods to collect data allowing for comparison across shopping industry groups including retail managers and even consumers themselves. Primary data of this type are difficult to obtain in China. This study contributes to the literature by showing that different industries may have different requirements in terms of the relationship between personalities and customer service levels among managers.

This paper aims to involve both the development of a quantitative measure of outsourcing success that integrates recent research findings on expectations and applying the hierarchy-of-effects (HOE) model to investigating the influence of success on client satisfaction and recommendation intention.

This paper conducted a global survey of information systems managers and Chief Information Officers from firms who have engaged in outsourcing and analyzed the data using partial least squares (PLS).

The study analysis demonstrates the impact of client expectations on perceived outsourcing success, client satisfaction and intention to recommend. This paper also discusses how findings of this study provide important implications for both researchers and practitioners.

To further investigate the theoretical trend toward examining the impact of expectations on outsourcing success, this study extends the foundational success research by quantitatively demonstrating the robustness of an outsourcing success construct that incorporates expectations. Moreover, this study extends the traditional models of success by incorporating factors from each of the stages of client behavior, including cognition, affect and conation.